Refunds/Cancellations/Exchanges
REFUNDS/
CANCELLATIONS/
DISATISFACTION WITH CUSTOM PIECE
Please note, that due to the nature of our product, all sales are final, and no refunds will be issued once the molding kit has been shipped. This policy ensures the customization process begins smoothly and that we can deliver the best product tailored to your needs.
Your piece will be a custom piece that is fitted to your own teeth and will not be eligible for a refund or cancellation or free changes. Even if you do not like the style that you have designed and we have made for you, we will not be able to cancel, refund or change this style. Even if it does not fit, we offer solutions for this and we will not be able to cancel, refund or change this style. Once you place your order, we cannot cancel or offer a refund.
REFUNDS/CANCELLATIONS
Please note, that due to the nature of our product, all sales are final, and no refunds will be issued once the molding kit has been shipped. This policy ensures the customization process begins smoothly and that we can deliver the best product tailored to your needs.
Once you place your order and we fulfill your impression kit, you are no longer eligible for a refund, cancellation or free of charge changes. This is because of the laborious efforts the EASE team takes to ensure we are doing our best to get your order taken care of.
If you truly want your order cancelled after we ship your impression kit, you will forfeit 75% of your funds to the EASE team.