Refunds/Cancellations/Exchanges

 

REFUNDS/

CANCELLATIONS/

DISATISFACTION WITH CUSTOM PIECE

Please note, that due to the nature of our product, all sales are final, and no refunds will be issued once the molding kit has been shipped. This policy ensures the customization process begins smoothly and that we can deliver the best product tailored to your needs.

Your piece will be a custom piece that is fitted to your own teeth and will not be eligible for a refund or cancellation or free changes. Even if you do not like the style that you have designed and we have made for you, we will not be able to cancel, refund or change this style. Even if it does not fit, we offer solutions for this and we will not be able to cancel, refund or change this style. Once you place your order, we cannot cancel or offer a refund.

REFUNDS/CANCELLATIONS

You could add it like this while keeping the overall tone and structure intact:

Please note that due to the nature of our product, all sales are final, and no refunds will be issued. This policy ensures the customization process begins smoothly and that we can deliver the best product tailored to your needs.

Once you place your order, you are no longer eligible for a refund, cancellation, or free-of-charge changes. This is because of the laborious efforts the EASE team takes to ensure we are doing our best to get your order taken care of. Additionally, because multiple teams immediately begin working on different stages of your order once it is placed and fulfilled, cancellation requests can become difficult to relay across all departments in real time.