Contact
Please click on the options below for any issues or questions!
Chat with our customer rep, Echo (you can find her in the corner of your screen)
or, choose an issue below.
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Timeframe
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Dissatisfaction with custom piece
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Refunds/Cancellations
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Incorrect Shipping Address/Changing Shipping Address
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Dental Impressions
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Refund Policy
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Look Up Order Status
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Custom PMGs
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Wholesale Options - Dentists, Jewelers and Gemstars
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Dentists who offer PMGs
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Issues with fittings
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Protect Current Grillz
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30 Day Order Cancellation
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Incorrect Order Form
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Information on Metal Types
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Information on Stone Types
ATTENTION
If a customer wrongfully initiates a chargeback while retaining the product, we reserve the right to file a police report in their jurisdiction to recover losses. Placing an order with the intent of disputing the charge while keeping the item constitutes theft and will be pursued accordingly. Do not place an order if you intend to start a chargeback fraudulently.